Status Codes:

• A - Active - currently working on
• B - Backburner - working on when possible, not a priority
• H - Hold - customer hold
• P - Pending - on deck, okay to start working on
• Q - Queue - in the queue, not ready to start working on yet
• U - Unallocated - just an idea
• X - Completed!
• Z - Cancelled

Priority Codes:

• 0 - Highest Priority, ASAP, Emergency
• 1 - Higher Priority - Customer Commitment
• 2 - High Priority - Customer Commitment
• 3 - Standard Priority
• 4 - Low Priority
• 5 - Lowest Priority

Size Estimate:

• Tiny - Less than one day, multiple per day
• Small - One day, single per day
• Medium - Two to Five Days
• Large - Six Days to Three Weeks
• Jumbo - More than Three Weeks